After months of problems with my comand that would not work, and
3 visits to the local MB dealer in Antwerp, Belgium
(who could not find the problem)
i found this website. I contacted Neil and he was absolutely sure what the problem was…
So i ended up with a 5 hour drive, and while I went shopping in London, he fixed my problem.
i definitely can recommend Braybrooks to anyone, these guys know the inside of a car
better than a MB Dealer ! Thanks Again! Stefan
I contacted Braybrooks after a technical guy at the Mercedes Owners Club UK reccomended them. After they supplied a new radio, I was still having problems. The company could not have been more helpful or easier to deal. I would not hesitate to reccomend them for their professionalism and the excellent way that they resolved the problem.
I chose Braybrooks over and above the so-called competitors within the marketplace quite simply due to their “Old school” friendly, professional and premium service, which is second to none when making the decision in trusting a company with your prized Mercedes. Neil fitted an Alpine INE W920R to my SLK as a replacement unit to my existing out-dated Comand system. Not an easy decision , however this was made easier due to Neil and his teams’ thorough technical knowledge and understanding. Absolutely delighted with the product( upon reflection,given the multimedia benefits and how aesthetically pleasing this unit fits within and compliments the SLK, I wish I had done this ages ago)! I will recommend Braybrooks to everyone seeking a 1st class service from a personable, extremely competent company.
I wanted to fit heated seat to my 2012 C Class, or at least my wife wanted them, and being eager to please I began my process of due diligence. I spoke to and emailed most of the so-called installers who could allegedly fit heated seats to the original Mercedes switching. Neil shone out as being the most professional and accommodating person I came into contact with.
Even though it was a 2 hour journey to get to his workshop it was worth it and my research was proved correct. I now have a better spec car and a happy wife. Bliss!!
Recently had front and rear parking sensors and electronic folding mirrors fitted to my SLK 250d. Neil provided a speedy and efficient service. There was a problem coding the mirrors to the new switch and remote control key, but Neil sorted it out without any fuss and completely to my satisfaction. I would not hesitate to recommend Braybrooks.
My 2007 Mercedes S Class came without reversing camera, I look and inquired all over the Internet for someone to retrofit Mercedes camera system without success.
I came across Neil Braybrook on the web, after talking to him we made an appointment for me to bring my car to his place of work.
I was so impressed with the standard off workmanship and the knowledge.
Recommendation five stars
I was having problems searching for reliable information on how to retro – fit an analogue clock to my SLK. I purchased the clock, mount and wiring loom from my local Mercedes-Benz agent, expecting some guidance with connection to the car’s system. I was sadly disappointed!
Through the Mercedes-Benz Club and thanks to Steve Nessling, I was advised to contact Neil Braybrook. Neil recognised my desire to install the clock myself and was able to EXPERTLY guide me through the electronic installation.
Car that Functions to my Expectation.
Good Value for Money.
What more can I say!
Ralph Coulson (Taunton Somerset)
Had a Mercedes factory revering camera kit fitted to my 2017 CLA by Brayrooks. Neal who fitted the kit really knows his stuff , you would not know he had even been in the car. Everything was put back with out a mark. He uploaded all the updates for the kit to work. The camera works just like it had been fitted at the factory. Excellent service .
M Elms (Essex)
Requested comand , dab and reverse camera for mercedes SLK r171 and reverse cam for Bmw 5 series E60. Neil did the installation , which required a second visit. Neil was very friendly and installation was excellent. It is correct to say installation was as if it was fitted during manufacture. I was nervous when investigating comand and dab as , dealers would not quote. I would recommend Neil for any similar requirements . Dave (Bedfordshire )
Mr Neil Braybrook!
I was recommended initially by a Mercedes agent as I wanted some extras fitted that they said they could not/or would not do .
That was several years ago now, and as I’m lucky enough to have more than one Mercedes , I use Neil whenever I need something sorting/fitting to my cars. Always extremely polite, a gentleman in fact, and as I am in the vehicle business myself, do not know anyone who knows more than Neil regarding Comand/ in car DAB, telephones etc, etc. great guy, superb engineer, and top quality , and no I’m not related, just a really grateful and satisfied client. What MB cannot do, Neil can !
After some long discussions with Mercedes that cruise control could not be retrofitted to a 2012 B180cdi, I stumbled across a Braybrooks advert. I was pleasantly surprised that it was indeed possible and relatively straight forward. Neil arrived promptly on time and was very efficient in the retrofit. It all works perfectly and looks as if it had been factory fitted. I would highly recommend the customer service, communications, the fitting and will definitely be in touch when required.
I had reverving sensors fitted Neil arrived on time and the work was very professional and works very well. I could recommend Neil and Braybrooks to every one. Thanks a lot.
Simply…. brilliant. A perfect install, reasonably priced and done when they said it would be. I have a funny feeling I will using them a lot more…
Mercedes S Class (W222) 2017 model
When my new S Class arrived in March (ordered from UK stock) with almost every extra including soft-close doors and trunk I was so disappointed it did not have the remote trunk closing facility my previous CLS had had. The dealer told it was not a standard item and it was not possible to retro-fit this. Neil @ Braybrooks was happy to do the conversion for me which was going to take 24 hours to fit, make the new wiring harness and to fit into the car and reset on the computer diagnostics etc.. I am delighted with the conversion and the quality of the work and the overall experience. There was a slight delay in collecting the car but Neil kept me fully informed in advance,so we were able to have an extra long breakfast and coffee before setting of the pick up the car. It was a long 190 mile journey each way from Chester to Stevenage but well worth the effort – thank you Neil.
Had just bought mercedes A class and realized that it did not have parking sensors. The MB guys said they don’t retrofit this for A class and recommended braybrooks. And I am satisfied with the job. They came to my place, took about 90 minutes to completely finish the job- start to finish !! I know whom to contact for stuff that even MB guys can’t do on mercedes. Thanks Neil. Would definitely recommend braybrooks.
Went to Neil to get front and rear parking sensor in my mercedes GLA after th dealer say they can’t get parking sensor done on my car. After research several place I went to Braybrooks after as most of them want to take the bumper off which I didn’t like that idea. Got there at 12pm and it was done at 2.30pm without taking the bumper off my car. It was worth the two hours drive and the parking sensors work brilliant and look just like the one that come with the car. Am satisfied with ththe job. Will definitely recommend Braybrooks to anyone.
The Apple Carplay Activator works! Simple install, just follow the instructions. Great job done. After being turned away by the M-B dealer for upgarding our Audio20 on our 2016 B Class (W246) the Braybrooks product gave me the confidence instead of trying some of the dubious offerings on the internet. Now we have navigation, via the iPhone, through CarPlay, safe and easy. Fully recommended.
I have just had Speed Limit Assist retro fitted to my Mercedes E350 by Neil. As ever, he did an excellent job. I have used Neil 3 time previously (2x ipod kits and 1x reversing camera). His work is of the highest standards (equivalent to factory standard in my opinion) and his level of service is excellent. I find his prices are reasonable and I would happily use him again ata some stage in the future.
I recently bought a W211 E270 CDI that unfortunately did not come with factory fitted Isofix brackets, after making 20-30 phone calls to various different breakers and some other Mercedes specialists I was running out of ideas and came close to selling the car.
However, after spending some time online researching “Mercedes retrofit”, Braybrooks came out top and I gave them a call based on the reviews I had seen. Neil was an absolute pleasure to deal with and I will definitely be using him again / recommending him to anyone that needs help with a Mercedes.
Having used Braybrooks twice so far, I find Neil remarkable for 3 criteria.
Firstly, he is quite patently an expert at what he does. His work is immaculate and once complete, indistinguishable from a factory installation.
Secondly, he is very responsive. He is far quicker than most at replying to phone calls or emails, and is always happy to give a progress update on how things are going.
Thirdly, he enjoys a challenge. Should you propose a retrofit so exotic that the details are not readily available anywhere, he is happily willing to research it open-mindedly to investigate further, even if ultimately the recommendation is that it will not work.
I would highly recommend him & his company.
One word of warning: Should you need to bring your car to his workshop, it can be rather tricky to find the correct turning. While near the cafe/tea-room, that is not the right entrance.
Big thanks to Neil for sorting out a retro-fit ISOFix for my wife’s Merc, its a more modern version that allows the fixing to swing out when needed.
Its a good value genuine piece of kit that arrived quickly and is an easy DIY fit, back set out, bolt & nut fixing, back seat in according to you tube
We now can borrow the Grandchildren for visits safe in the knowledge they are protected whilst travelling, cheers Neil
I needed a replacement stereo to include Bluetooth for my 2007 W211 E class.
On the recommendation of two Mercedes dealerships I contacted Neil.
I wanted someone to do the job who knew what he was doing and wouldn’t butcher the inside of my car.
I certainly wasn’t disappointed. I got the impression Neil could have done this job blindfold.
Massively impressed, top job , great communication, very punctual, would recommend without hesitation.
My 2013 E Class, did not come with a reversing camera. Bugger that was a pain, that I need to overcome. I heard about Neil through the Mercedes Benz guy Steve, in Hendon. He spoke very highly about Braybrooks and their expertise. I spoke with Neil and he talked me through all the various, Reversing Cameras, I chose to have a Mercedes Benz original specification camera installed. Neil arrived promptly and on time, the work was clean and neat and the camera works perfectly. Now I have to get used to using it. great work, excellent service. I would not hesitate to recommend them, every time.
Neil is most professional. All you need to know.
Stand Out Service & Knowledge
I had recently bought an E Class Cab from my local Mercedes-Benz retailer. It was the Retailer Sales Executive who put me in touch with Neil saying that the MB Tow Bar I was after was going to be “silly money”.
As it happens the MB solution isn’t available on my car at the time of writing and Neil was outstanding in researching all of the options for me (incl the MB option) having sent Neil a pic of the bumper with the AMG under-part (what ever it’s called!).
Neil turned up at my house and fitted the TowBar without any fuss AND on March 1st 2017 which was subzero temperatures (-5) which was a big wipeout day for the UK.
He cleaned up and left me with an outstanding product for us to attach a bike rack to.
I would recommend Neil and Braybrookes unreservedly. Quite outstanding in an age of slipping service standards. And thank you to Ged Woodward at Robinsons Mercedes-Benz for the introduction.
Very happy customer.
Neil fitted folding mirrors to my CLA, this was done while I waited at the arranged time.
Carried out to a professional standard, you would not know the car had been touched.
Finishes the car off to how I want it.
If you need any parts fitted to your Mercedes speak to Neil.
You can’t go wrong.
Quality service & extremely friendly
I recently purchased a AMG C63 W204 with the standard sound system. After hearing another car with the Upgraded sound system I knew that I had to have this installed some way or the other. After researching for some time, I came across Braybrook’s and was genuinely surprised after speaking to Neil that they could retrofit the HK system. Not only did Neil professionally install the HK sound system, he also provided me with a loan car I could travel back with 200 miles away, whilst the car was in the workshop. Genuinely friendly guy and work carried out was most professional. Car was returned back to me washed/cleaned and with no issues whatsoever.
Neil was also very flexible with schedules etc (we had some bad weather and had to cancel last minute and consequently re-arranged for the following week)
I would recommend Neil and Braybrook’s to anyone who requires their services.
It’s rare to find this level of service with such a friendly customer service.
Keep up the good work !!!
I very rarely leave feedback and only do so when I have had the pleasure of first class service.
What can I say, from my initial email up to and including seeing Neil at his workshop, I have nothing but praise for Neil’s constant communication and workmanship on retro fitting and converting existing wiring to accommodate a new subwoofer for my Smart Car.
I would have no hesitation in recommending Neil, and would happily have him work on my prize possession that is my Range Rover Westminster.
Thank you Neil!!
Top bloke. Couldn’t have been more helpful. This firm “does exactly what it says on the tin”……. 🙂
I recently purchased a Mercedes ML63 AMG (W164) and wanted to get heated rear seats fitted as they were one of the few options not factory fitted
Neil assured me he could retro fit these as they would have been fitted at the factory, I was not disappointed Neil did a great job and while he had the vehicle for the day he also did a command software update, a Sat Nav Maps update and fitted illuminated AMG Door sills. All done with great expertise, I would recommend Braybrooks to anyone with a Mercedes who wants a quality job doing. a pleasure to deal with and well worth the 200 mile round trip.
Thanks Neil I am sure I will be back in the future.
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